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Chester Market at the heart of the City



Chester's
Indoor Public Market
A Traditional Market in
Chester since the 12th Century,
its roots steeped in history from Early Roman Times

Located behind the Town Hall
Open Monday-Saturday

 6 Princess Street, Chester, Cheshire, U.K. CH1 2HH.
01244 402340

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Department of Health Pays for SignHealth in every doctor's surgery in England

 Last year you may recall, the Department of Health published a report "Towards Equality and Access". This highlighted the fact that Deaf people:

 -          Have major problems accessing primary care services

-          Receive much poorer treatment and worse health outcomes

-          Face discrimination

One of the recommendations in the report was that "the BSL/English translation software developed by Sign is made available to primary care providers as speedily as possible".

 

If you have not already seen SignHealth, it will radically improve a d/Deaf person's access to primary health care, where there is no communication support. At the click of a button, doctors, nurses, receptionists and patients can select from a number of specially designed questions on the screen which are linked to video clips of someone signing the question.  The deaf patient can answer "yes" or "no", or choose from a list of answers. Below each singing clip is a written version of the question, which can be enlarged for those with eyesight problems.

 

Information sheets can be printed and given to the patient. Details of how to take medications can also be printed, as can information on useful organizations and contacts.

 

The program is also available in 12 other languages for those with limited English.

 

The program is not a replacement for an interpreter, but when no interpreter is available it is an essential aid.

 

PCTs have all been given money (£2.5m in all) to implement the recommendations in the report, but to help the launch of SignHealth, the Dept of Health has purchased it centrally, to enable us at Sign to introduce SignHealth into all PCTs in England for a limited period free of charge.

 

By now, we hope all PCTs have informed GP surgeries within their Trust that SignHealth is available. We are keen at Sign that organizations serving the d/Deaf community are fully aware of the system and able to inform their members, so that they can use it when they next visit their doctor.

 

So that is where we would appreciate your help.

 

Firstly anyone who wishes to see a 'restricted version' of the program can log on to www.signhealth.com

 

User: deafcommunity

Password: demo

 

Enter your email address and Click login and SignHealth will appear.

 

We attach a flyer which can be photocopied and used to give out to members who are interested explaining what SignHealth is all about.

 

Finally, we know that PCTs are not spending the money they have been given on improving services for Deaf people. Often it is being used to fund their deficits.  By letting the d/Deaf community know of SignHealth's availability we can start the process of improving access.

 

Sign is The National Society for Mental Health and Deafness

 

Voice: 01494 687600

Minicom: 01494 687626

Fax: 01494 687622

Email: info@signcharity.org.uk

 


 

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